Returns
Last Updated: May 20, 2025
At Lacrosse All Day, we stand behind the quality of our products and want you to be fully satisfied with your order.
If something isn’t right, we’re here to help.
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RETURN ELIGIBILITY
Items may be returned within 14 days of delivery if they meet the following conditions:
- Unworn
- Unwashed
- In original condition
- Free of damage, stains, or odors
- Returned with original tags and packaging when possible
Items that do not meet these conditions may be refused.
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FINAL SALE ITEMS
The following items are final sale and cannot be returned or exchanged:
- Sale or discounted items
- Limited releases
- Gift cards
- Customized or personalized products
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EXCHANGES
We currently offer exchanges based on product availability.
If you would like a different size or item, please contact us before sending your return to confirm availability.
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RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a tracked shipping method, as Lacrosse All Day is not responsible for lost return shipments.
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DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with:
- Your order number
- Photos of the issue
- A brief description
We will work quickly to resolve the issue.
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REFUNDS
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Please allow:
- 3–7 business days for processing
- Additional time depending on your bank or payment provider
Original shipping charges are non-refundable unless the return is due to our error.
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HOW TO START A RETURN
To request a return or exchange, contact us at:
Please include your:
- Order number
- Full name
- Reason for return
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QUESTIONS?
For additional support, contact: